FAQs

What Is IPL?

IPL stands for Intense Pulsed Light technology. HOLLAIPL hair removal handsets apply very gentle pulses of light to the hair root. This makes the hair go into its resting phase: the hair you have falls out, and gradually your body grows less hair in that area.
That smoothness lasts a long time, too. HOLLA IPL hair removal handset delivers a whopping 8 whole weeks of freedom from hair after the first four treatments. It is safe to treat any part of your body from your legs, your underarms, bikini area and even your face. So IPL really can take the place of your expensive visits to the laser clinics ,shavers, wax treatments or epilators.

How does IPL work?

IPL works thanks to a pigment in hair called melanin which helps the hair absorb the light from the flashes, stimulating it to go into its resting phase. This leaves you with smooth, hair-free skin. IPL is also a form of light therapy that will provide the user with the desired results - whether that be reduction of blemishes, pigment, wrinkles or hair! It is a very versatile technology.

What results can I expect?

You will start seeing results pretty quickly – and after the first four treatments, long-lasting smoothness should be yours.Enjoy 95% hair reduction after just three treatments. After the first four treatments, you have up to 8 weeks of freedom from hair removal. Hair that does regrow is thinner and softer. 

Is IPL Safe?

There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe at home treatment. We always advise that you exercise caution when treating yourself as not everyone is suitable for IPL treatments.  Due to the level of melanin in the skin, some darker skin types will not be able to use IPL. The same applies if you have a recent tan. Additionally, we advise to check with your doctor first if you are taking medication that may make your skin sensitive to light.

Does IPL hurt?

Most IPL users face a slight warmness on your skin.  However, comparative to other treatments offered, IPL is much more tolerable and very popular.r eye protection while using our handset.  Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes.

Can I use on all areas of my body?

You can use your handset on your entire body, including your Brazilian and face (just be sure to not get too close to your eyes)

Do I need to shave before using HOLLA IPL Hair Removal Handset?

Yes, you should shave the desired areas before using your HOLLA handset.

Does IPL work on all skin tones?

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. HOLLA is suitable for skintones as dark as clay 2-3. If you have a skin tone of either clay 2-3 we do advise to only use up to Intensity level 3 and start by testing the HOLLA on Intensity level 1.

Is it okay to use if you are pregnant?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

How long are the delivery times?

Your products will be delivered within two to four days of your order if they are already in our local warehouse. 

What's your return policy?

If there’s an issue with your order -- if it’s the wrong color, or defective-- then simply notify us, and we’ll collect for return. However those problems will have to be notified within 24 hours of receiving your products. Any longer than 24 hours we will not hold responsible and facilitate for the return.  

Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product.

Is it safe to use over tattoos?

You should not IPL over tattoos. However, going around tattoos is fine.

Does it come with a warranty?

Your HOLLA IPL Hair Removal Handset is warranted for a period of 6 months from the date you receive it. The warranty does not cover following and is not limited to; lost, misuse, accident, alteration, servicing, use with unauthorized accessories and any other conditions beyond normal use.

If you would like to request a warranty claim, kindly contact customer services at info@hollamm.com and our friendly team will assist you.